Our client, a well-known Global Multi-Billion Dollar manufacturer of medical devices, seeks a Director Health Systems to call on IDN’s and GPO’s in Texas. This person will be responsible for being the point of contract for all divisions within the company for these groups.
Position Summary:
The Director of Healthcare Systems (DHS) role is responsible for understanding customer’s needs, strategies and initiatives while leveraging market trends, logistics and solutions to help these key customers and large IDNs achieve their goals. The company provides solutions that enable success across clinical, surgical, operational, pharmacy and IT requirements.
The company’s solutions are designed and engineered for the future of healthcare. They span medical devices, pharmaceuticals, capital, services, data analytics and digital solutions. The team is mission focused and dedicated to helping customers protect and improve the health of people around the world. It is the DHS that provides the single point of contact in delivering these successes to key customers by representing a full portfolio of products, solutions and services across all company divisions and companies to ensure these customers deliver the best patient care and outcomes possible.
This role will drive internal alignment spanning key functions within the organization to deliver a fully collaborative strategic vision and plan across assigned key customers. You will be a strategic leader within and will report to the VP of Enterprise Initiatives.
This role is for the sales executive who is driven by providing solutions to their customers and helping them achieve outcomes through a comprehensive and collaborative approach.
Responsibilities: Essential Duties
The Director Healthcare Systems role requires a variety of leadership skills and experiences to bring about unique solutions to key accounts:
- IDN and key account planning and development experience
- Ability to develop strategic sales plans, analyze data and trends to set, modify and execute on strategies
- Experience with large complex national level business environment
- Demonstrated success in achieving sales, GP quotas, and annual MBOs
- Executive relationship mapping and alignment
- Success in cultivating deep levels of trust and relationship building with compelling ideas and follow through execution
- Experience in Go-To-Market strategy development (sales, service, digital, marketing, product management engagement)
- Balancing short and long term sales cycles
- Ability to lead multi-disciplined sales teams, inspiring interpersonal effectiveness and an ability to drive collaboration, develop talent and effect change. Willing to be a “doer” and influencer
- Development and execution of the IDN strategy for IDNs & Strategic corporate accounts consistent with the company’s business strategies.
- Generates sales growth of the company’s existing products, new products and services, and solutions portfolio at their strategic corporate accounts.
- Uses a high level of financial and business acumen to assess and cultivate new business and leveraged business opportunities.
- Gains input and trend information from major customer groups through direct contact with such groups, organizations and other vendors.
- Cultivates, promotes and maintains VIP relationships. Maintains a productive and beneficial relationship with influential executives.
- Targets top/middle of customer continuum and calls on the “C” suite to build and maintain a relationship with the financially responsible party and key decisions makers at the account.
- Demonstrates a deep understanding of the account and aligns company resources, including Executive support to deliver a solutions-based value proposition.
- Provides leadership in the planning, designing, and implementing of strategic business objectives at strategic corporate accounts.
- Defines vision, strategies and tactics required for profitable and sustained growth at strategic corporate accounts.
- Provides competitive intelligence, input and trend information to management and marketing.
- Accountable for price and contract negotiation.
- Provides product input and feedback to marketing on behalf of the account.
- Acts as Sales liaison between companies.
- Leads annual strategic corporate account reviews to discuss business plan 1 year and 3 years out.
- Manages account planning across products/solutions and account administration.
- Conducts quarterly business reviews with Health Systems/IDNs.
- Develop and maintain relationships with key distributor sales directors.
- Maintain key relationships with internal departments (i.e., Sales Contracting, Marketing, Technical Services, Customer Service, etc.)
- Drive consistent interactions with customers and internal sales team.
Expertise: Knowledge & Skills
- Influence and lead both sales and clinical teams while driving alignment for success within key accounts in their respective markets
- Serve as the leader, developing strategic plans and tactics
- Leverage “Enterprise Initiatives Program” to gain access and develop relationships at the highest levels (C and VP Level) within Key Accounts with the single point of contact format that defines the Enterprise team of Directors of Healthcare Systems
- Work with and leverage GPO and Distribution partners
- Lead and manage the entire business cycle i.e. contract terms and associated legal and business risks
- Build and deepen executive relationships within key accounts to the regional and corporate decision-making bodies to help influence their long-term technology and business decisions
- Influence the company sales methodology/process, drive best practices on selling, forecasting and account management
- Coach the teams and specialists to drive detailed regional focused account strategies to generate and develop business growth opportunities, and work cross functionally with multiple lines of business groups
Expertise: Qualifications – Experience/Training/Education
Required:
- Must live within the territory.
- Bachelor’s degree
- 10+ years of consultative sales experience in a quota-carrying environment focused on customer outcomes including strategic selling and negotiation in a Healthcare or related Life Science industry
- 2+ years of management experience
- Willingness and ability to live and travel within your specified territory (50-70% travel)
- Must be fully vaccinated for COVID-19 (i.e., at least 2 weeks after last dose) and, if hired, present proof of vaccination by start date.
Desired:
- Relevant experience in prospecting new business development at key Health Systems/IDNs.
- Ability to lead multi discipline sales team through a defined selling process; multi-level, high value, complex accounts.
- Experience in consultative sales, with the ability to develop technical value propositions.
- Ability to develop relationships from C-Suite to factory floor.